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eCommerce, Website Design & Development

Did you know that over 600,000 businesses are founded in the United States each year? Not all of these go on to become successful companies, though, and it’s essential to understand the key factors that influence your longevity. One of the most important is your website conversion rate, which details how likely your site visitors are to convert into customers.

This is a key component of website design that you should not overlook, and conversion rate optimization is an essential responsibility you must handle as an entrepreneur.

Let’s explore everything you need to know about how to quickly increase it.

Streamline Your Landing Pages

As you might guess, it’s essential to remove all clutter from your landing pages. Your visitors should be able to see what you’re offering and how it can benefit them within seconds of arriving on your page.

Too much text, images, or videos can overwhelm potential customers and lead them to leave without taking action. To determine whether your landing pages have an effective design, ask yourself the following questions:

  • Is my value proposition clear?
  • Are my CTA buttons visible and easy to find?
  • Is there too much information on the page?
  • Can visitors easily navigate to other parts of my website?

If you’re not sure whether your landing pages are up to par, consider conducting user testing.

This involves showing your page to potential customers and asking for their feedback. This can help you identify design flaws that are causing potential customers to leave without converting.

This can also go a long way when it comes to helping you reduce your bounce rate. This is a metric that Google uses to determine if a website is high-quality. As the name suggests, it refers to a scenario where people immediately leave a website after visiting it, thus “bouncing” off of it.

Strengthen Your Call to Action (CTA)

Your CTA is one of the most important elements of your website, so it’s essential to configure it properly. Ideally, your CTA should be clear, concise, and offer a strong incentive for customers to take action. Here are a few tips for crafting an effective CTA:

  • Use persuasive language that urges visitors to take action
  • Keep your CTA short and to the point — no more than a few words
  • Use a CTA button rather than a text link
  • Place your CTA in a prominent location on your website

Make sure to test different CTAs on your website to see which ones are most effective. Try changing the color, location, and wording of your CTA to see if it has an impact on your conversion rate.

Offer Discounts or Coupons

Discounts and coupons can be a powerful motivator for customers to convert.

If you’re not currently offering any type of discount, consider doing so as a way to increase your conversion rate. Just make sure that your discounts are well-targeted and relevant to your potential customers.

There are a few different ways to offer discounts on your website:

  • Use pop-ups or banner ads to advertise your discounts
  • Include a coupon code in your email marketing campaigns
  • Promote your discounts on social media

If you decide to offer discounts, make sure to track how they impact your conversion rate. This will help you determine whether they’re a worthwhile investment for your business.

Make It Easy For Visitors to Contact You

If potential customers can’t easily contact you, they’re likely to give up and look elsewhere. Make sure that your contact information is prominently displayed on your website, and consider adding a live chat feature to make it even easier for visitors to get in touch.

It’s also important to respond promptly to any inquiries that you receive. If visitors have to wait days or even weeks for a response, they’re unlikely to convert.

Provide a Money-Back Guarantee

Money-back guarantees can be a great way to increase your conversion rate. They remove the risk for customers and give them the peace of mind they need to make a purchase. If you don’t currently offer a money-back guarantee, consider doing so in one of the following ways to increase conversions:

  • Offer a full refund within a certain time period (e.g., 30 days)
  • Offer a partial refund (e.g., 50% of the purchase price)-
  • Offer a store credit rather than a refund

Whichever option you choose, make sure that your money-back guarantee is prominently displayed on your website. This will give potential customers the reassurance they need to convert.

Test Different Versions of Your Landing Page

You can never be sure which version of your landing page is going to be most effective. The only way to know for sure is to test different versions and see how they perform.

A/B testing is a great way to compare different versions of your landing page and see which one converts at a higher rate. Consider the following when designing your landing page:

  • The headline
  • The copy
  • The images
  • The CTA
  • The layout

Try testing one element at a time so that you can isolate the impact that it has on your conversion rate. Once you’ve found a winning combination, you can be confident that you’re driving more conversions.

Improving Your Website Conversion Rate Is Easier Than You Might Think

Although the process can seem intimidating at first, it’s much more straightforward than most people expect. As long as you keep the above information in mind about how to optimize your website conversion rate, you shouldn’t encounter issues in the future.

Want to learn more about what we have to offer? Feel free to get in touch with us today and see how we can help.

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Creative, eCommerce

Entrepreneurs in the United States start over 600,000 businesses each year. Many of these individuals choose to found eCommerce companies due to the low overhead associated with running an online store.

If you want to hit your target metrics when selling products, it’s essential that you emphasize product photography. We’ve created a brief guide full of product photography ideas that you can capitalize on for your business.

Let’s get started.

Lifestyle Shots

This is one of the most important types of photos that you can take for your products. Lifestyle shots show potential customers how your product would be used in their everyday lives.

These photos should be taken in natural lighting and feature models using your product in a natural way. For example, if you sell coffee mugs, you might want to show someone enjoying a cup of coffee while relaxing at home or working in the office.

Group Product Shots

Group product shots are a great way to show off multiple products at once. This type of photo is perfect for businesses that sell sets or collections of items. For example, if you sell a set of skincare products, you could take a photo of all the products arranged together.

Detail Shots

Detail shots are designed to show off the features of your product. These photos should be taken with a macro lens to get close-up shots of your product.

For instance, you might want to take a detailed shot of the gemstones or metalwork if you sell jewelry. This type of photo is great for showing off the craftsmanship of your product.

In some cases, this type of product photo could also mean the difference between whether or not someone makes a purchase. Many people are apprehensive when purchasing something online from a particular brand for the first time, so they need as much detail as possible.

Product-in-Use

Product-in-use shots are another type of lifestyle shot that shows your product being used in a natural way. This type of photo is perfect for products that have multiple uses or can be used in different ways.

For example, if you sell a multi-purpose tool, you could take a photo of it being used for different tasks. Having website images of the different settings you can use your product in is essential when it comes to maximizing sales numbers.

Before and After

Before and after shots are great for products that have a transformative effect. These photos show your product in use before and after the transformation. A common example could involve taking a before and after photo of a model using a skincare product.

This type of photo is perfect for emphasizing the results of your product. It can also go a long way toward building brand trust.

Overhead Shots

Overhead shots are taken from above the product and are ideal when it comes to conveying the size and shape of your product. This type of photo is perfect for products that are difficult to photograph from a traditional angle.

An overhead shot can give potential customers a better idea of the size and scale of the product. this is great for business owners who sell particularly large products, such as furniture.

Step-by-Step

Step-by-step photos are perfect for products that require assembly or have multiple parts. These photos are great for complex products that might be difficult to understand from a traditional photo. If you sell exercise equipment, you could take a series of photos showing someone putting it together and using it.

Packaging Shots

Product packaging shots are designed to show off your product in its packaging. As you might guess, this is great for businesses that sell products that come in special packaging.

If you sell a luxury item, you might want to take a photo of the product in its box or case. This type of photo is perfect for showing off the attention to detail that went into packaging your product. This will help ensure your audience knows exactly what they will get when they receive your product.

What Other Tips Should I Know?

There are a few other factors to keep in mind when taking product photos.

Lighting is an important factor in taking good product photos. Natural light is always the best option, but you can also use artificial lighting if necessary. Make sure the light is evenly distributed and not too harsh. You don’t want any shadows or glare in your photos.

The background of your photo is also important. A plain white background is always a good option, but you can also use other colors or patterns if they complement your product. Just make sure the background doesn’t distract from the product itself.

When taking close-up shots, make sure the focus is on the product and not the background. You want potential customers to be able to see the details of your product, so the photo should be clear and in focus.

Finally, don’t be afraid to experiment with different angles and perspectives. The best way to find the right shot is to take lots of photos and see what works best. You might be surprised at the results you get from trying something new.

Even simple changes can go a long way towards achieving a better end result.

These Product Photography Ideas Could Be Game-Changing

Product photos are an essential part of any business, as they help potential customers understand your product and make a purchase decision. Be sure that you keep the above product photography ideas in mind so you can make the decision that is best for your business.

Want to learn more about what we have to offer? Feel free to get in touch with us today and see how we can help.

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eCommerce, Website Design & Development

Woocommerce development has come a long way since it was first introduced. It has undergone many changes and upgrades over the years, and is now an all-in-one solution for online stores.

In this article, we will take a look at the future of eCommerce and Woocommerce, and how it can help boost your sales.

A company’s online presence is crucial for its success. A website is the first point of contact with a potential client and it needs to be designed in a way that makes the customer want to stay on the site.

The design of a website should be able to provide an overview of what that company does, showcase its products and services, and answer any questions that a potential customer might have. The design should also convey the company’s message and values, while being functional and easy-to-navigate. If you don’t currently have this locked down or don’t yet have a website at all, you may be looking to hire one of the Best Woocommerce Developers in 2022.

Woocommerce Developers Market Overview & Trends

Woocommerce is a free and open-source ecommerce platform for online stores. It is designed for small to medium-sized businesses and offers an easy way to manage their product catalog, orders, payments, reports, and other aspects of their business. As the number of Woocommerce users increases every day, it has become the most popular ecommerce platform on the web.

In this article we will cover all you need to know about Woocommerce Developers Market Overview & Trends – why build a site in woocommerce? How much does it cost to build a website in woo? What are the best skills for a good woocomerce developer?

How to Choose the Best Woocommerce Developer for Your Project

Building a website is not an easy task. It requires a lot of research and planning. You need to know what kind of website you want and how to go about getting it.

The first step is to find the right developer for your project. There are many factors that go into this decision, so it’s important that you do your research before making any final decisions.

One of the most important factors in finding the best woocommerce developer is their experience with WordPress. If they have a lot of experience, they will be more capable of handling any issues that come up on your site and will be able to offer better solutions for them, too.

If you are looking for the best woocommerce developer, then this article will help you to make a decision.

The first thing to do is to find out why you need a woocommerce developer. You can do this by asking yourself some questions:

-What are my requirements?

-How much time and budget I have?

-What skillset should the developer have?

-Do I need an agency or freelancer?

-Do I need someone with in-depth knowledge of WooCommerce or just basic knowledge?

Finding and Working with the Best WooCommerce Developer For You!

A WooCommerce developer is a person who creates or maintains websites that use the WooCommerce e-commerce platform.

This platform is an open source shopping cart system, which means that it can be used to sell products or services online without any additional cost.

A WooCommerce developer can either work on their own, or they can work for a company that specializes in this type of development.

The first thing you should do when looking for a good WooCommerce developer is to think about what your needs are and what you are looking for in a developer. For example, if you want someone to create your site from scratch, then it would be best to find an independent contractor like an agency that is highly specialized in this skillset.

Check their Credentials and Work Examples

Once you’ve identified a few potential contractors or agencies you like, the next step is to get in touch and ask for additional examples of their work. Take the time to peruse their website design and development examples to make sure their styles align with your aesthetic and functional desires.

Next, don’t be shy to check their reviews online. Go to Google Business, Design Rush and look for customer testimonials on their website. These will give you an unbiased opinion of the potential partners’ work quality and collaboration style.

Finally, check for awards specifically related to woocommerce website design and development. These are another green flag if the woocommerce agency has won awards (*cough* like us at Forge *cough*).

 

If you have more questions about getting started with a Woocommerce ecommerce site design, get in touch with us today!

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eCommerce, Marketing

About 80% of new leads never turn into paying customers. In fact, 96% of people who visit your website aren’t ready to start shopping. 

Meanwhile, outbound leads cost nearly 40% more than inbound leads.

Without a robust inbound marketing strategy, you could struggle to generate leads and sales for your business. Don’t let your competitors take the lead this year. Instead, read on to discover how to develop an effective inbound strategy.

With these tips, you can generate more leads and sales before improving your ROI. Then, you can set your business up for long-term growth.

Get started with these eight essential marketing tips today!

1. Identify Your Audience

When comparing inbound vs. outbound marketing, it helps to look at things from the consumer’s point of view.

Outbound marketing tactics can feel intrusive. For example, cold calling consumers can interrupt their day. Print materials like billboards and flyers might not appear when consumers are in the mood to shop, either.

On the other hand, inbound marketing brings customers to you. With inbound strategies, you can offer consumers the information they want and need. They might feel more inclined to convert into a sale if they recognize you have what they’re looking for.

To appeal to your ideal customers, you first need to identify who they are.

Take the time to gather audience research. Pinpoint your niche audience based on:

  • Age
  • Gender
  • Household income
  • Buying behaviors
  • Location
  • Language
  • Education
  • Career
  • Paint points
  • Interests
  • Hobbies
  • Marital status

If you’re targeting consumers in multiple groups, create buyer personas. Think of each persona as a real person. How would they find your business online?

Start gathering keyword research for each audience group. Find search terms that are longer and more precise. Then, you can use your keyword research to create content your customers want to find. 

Once you’ve gathered audience and keyword research, you can personalize your marketing strategy. Personalization will help you connect with your audience. You can empathize with their experiences before drawing them to your business. 

2. Outline Your Goals

If you want to make the most of your inbound marketing strategy, take the time to outline specific goals. Go a step further by setting SMART goals.

Set goals that you can measure. Think about the results you want to obtain and how you want to obtain them. Then, set a deadline for each goal.

Make sure your SMART marketing goals also align with your overall business goals.

As you develop each goal, have a key performance indicator in mind. You can track followers, subscribers, sales, traffic, and other metrics.

Break your smaller goals into smaller benchmarks and establish deadlines. If you’re not meeting your deadlines, reevaluate your goals.

Outlining your goals can help you determine how to accomplish each one. Then, you can set yourself up for success moving forward. 

3. Update Your Website

Your website will operate as the foundation for future marketing campaigns. For example, you can direct-email subscribers to your site through a newsletter. You can use digital ads to generate traffic to your site, too. 

Then, you can use your website to begin generating leads and sales.

Sometimes, your company website is the first time people interact with your brand. Update your website to create a solid first impression.

First, make sure your website is fast, secure, and mobile-ready. Maintain brand consistency across each page, too.

Then, follow Google’s Core Web Vitals to ensure your site is user-friendly as well.

Consider working with an inbound marketing agency. They can update your website to help you generate more leads this year.

4. Start Creating Content

Once you’ve updated your website, give visitors a reason to return. For example, you can start updating your content creation strategy. Use your keyword research to create posts your customers want to read.

Try to answer their questions to demonstrate your experience and expertise. Content creation can help prove your credibility. Consumers might have an easier time trusting your brand if they recognize your expertise.

Generating brand trust could help you gain more leads and sales. 

5. Use Search Marketing

Once you start creating content, make sure it’s optimized for search engines. Search engine optimization (SEO) will improve your rankings on Google. Higher rankings can help you generate website traffic and leads.

It can also set you apart from competitors in your industry.

SEO is a cost-effective, organic inbound marketing strategy. Consider using pay-per-click (PPC) advertising, too. You can create digital ads that will appear on search engines and social media platforms.

Use remarketing ads to appear in front of previous website visitors as well. 

Nearly 70% of online experiences start with a search engine. With search engine marketing, you can expand your reach online. 

6. Stay Social

Share your content with a broader audience. Consider adding social media marketing to your inbound strategy. You can use social media to engage your audience in real-time.

Share your latest blog posts or create interactive content like polls and quizzes. You can also host contests to generate leads and followers.

Try working with an influencer this year, too. You can leverage their existing audience of followers to grow your following. Leveraging an influencer’s brand trust could also help more people trust your brand. 

7. Email Often

Email marketing can help you remain top-of-mind with customers. First, add a newsletter subscription form to your website. Consider using a lead magnet like a coupon or eBook to generate subscriptions.

Then, use email automation to send out emails throughout the year. You can send coupons or your latest blog posts to generate return traffic.

8. Recruit an Expert

You don’t have to use these tips alone. Consider hiring an inbound marketing agency this year. An experienced marketing agency will help you expand your reach online.

You can leverage their experience and expertise to make a more effective marketing campaign.

Set for Success: Effective Inbound Marketing Campaigns

Ready to set your business up for success? Use these tips when creating your inbound marketing strategy for the year. With these tips, you can expand your reach and generate more business.

Eager to start marketing with help from an experienced team? We’re here for you. Contact us today to get started.

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eCommerce, Email Marketing

Introduction – What is Retention Marketing?

Retention marketing is also known as customer retention. It’s a strategy that helps businesses to keep their current customers and increase the lifetime profitability (also known as lifetime value, or LTV) of each customer. Put simply, it’s the way of thinking about your business’s marketing scheme, how it works, and how it can work better for your customers.

Why is Retention Marketing Important for Your Business

Retention marketing is a relatively new concept that is gaining popularity in the business sector, specifically with the meteoric rise of ecommerce business due to the various economic shutdowns, forcing customers to shop online. It is an approach to customer retention that focuses on the customer experience, as opposed to acquisition. It aims to create a positive and memorable experience for customers so they will want to stay loyal and continue doing business with you.

The goal of retention marketing is not just to keep your current customers but also make them happy so they will want to come back again and again. With retention marketing, you are focusing your efforts on making sure that your customers have a good time each time they interact with your company, rather than just trying to get them in the door for the first time.

Retention marketing is important because it’s a lot cheaper to retain a customer than acquire them. Acquiring a new customer is typically 5x to 25x more expensive than the cost to retain one.

If you’ve established a solid foundation of customers, you should aim to split your time 70% on Acquisition and 30% on Retention. If that sounds like you, read on to learn ways to begin working on marketing retention tactics.

What are the Best Ways to Improve Customer Retention and Loyalty

Retaining customers is one of the most important aspects of a business. Customer retention strategies are a great way to increase customer loyalty and help businesses grow. In this article, we will discuss some strategies that you can use to retain your customers.

Customer Service

The first strategy is to ensure that your customer service is on point and that you are providing the best possible experience for your customers. This starts with having an efficient customer service team that knows how to solve any problem and provide fast responses in order to satisfy the needs of your customers. You can leverage site chat if you have a support team or email support at minimum. You should also have a comprehensive FAQ page with all the answers for the most common questions so that customers do not need to wait for a response from a member of staff.

If you have a live chat you can turn questions into sales or resolved complaints into a smooth resolution and preserving that experience. At FORGE, we love Hubspot’s built in chat feature but you can also leverage plugins for Facebook Messenger or Customer Specific Support like Tawk.To which even offers the ability to hire remote chat staff to support you as you grow.

Gifting

If you have the margin to do so, consider adding free gifts at checkout or within your packaging to encourage the “law of reciprocity”. When people get something from you without asking or expecting it, they will be delighted and often times want to give back. This can encourage referrals or return business.

Another simple way to delight your customers is handwritten thank you notes. You’d be surprised; a little goes a long way.

Customer Loyalty Program

Part of effective marketing retention strategies is consumer psychology. You want to help each customer achieve what they set out to when they first opted in to try your product or service. One way to help

Email Marketing

This is the #1 Retention Marketing tactic. Specifically, we’re talking about Email Marketing Automation.

Email marketing is one of the most effective marketing tools for companies. However, it can be time-consuming for marketers to manually send personalized emails to their customers. This is where email automation comes in.

It allows marketers to automate and schedule the sending of personalized emails so they don’t have to worry about sending a message at the right time. It also saves them time by automating repetitive tasks like creating a welcome email and following up with people who haven’t opened an email in a while.

Email automation is one of the best ways for marketers to save time, money, and energy when trying to create customer engagement campaigns.

If you’re an ecommerce brand looking to increase your retention and improve your conversions, you will be hardpressed to find a better all-in-one solution than Klaviyo, our preferred Email Marketing and retention platform.

Klaviyo is a comprehensive retention marketing tool that provides a number of templates for high impact email automations, or as they call them, Flows.

Here are just a few of the Flows we recommend at Forge to get you started on your retention strategy:

Welcome Series: Get your subscribers to close the first deal by teaching them about your brand and services while increasing trust and building the foundations of a long-lasting relationship.

Post-Purchase: Will increase customers retention and lifetime value turning them into loyal buyers.

Re-engagement: Save money and stop sending emails to people who don’t want it. Using the re-engagement tactic will improve your email deliverability and make sure that you keep your list clean.

Abandoned Cart: 73% of shopping carts are abandoned. Recover them at the right time, while they are still considering your product.

Browse Abandonment: They can help remind your subscribers of their early interest and potentially bring them back to your online store, softening the sting of your initial disappointment that they didn’t buy on their first visit.

SMS Marketing

Text marketing is a type of marketing that uses text messages to promote and sell products or services. It is also called SMS marketing, short message service (SMS), mobile marketing, or by the abbreviation “texting.” Text messages are delivered to a cell phone via an SMS message.

Klaviyo doubles as a SMS marketing tool allowing you to reach your customers where they are constantly looking: their phones. You can also send MMS messages, or text promotions with images included. Check out Klaviyo for SMS here.

Loyalty Programs & Referrals

If you’ve been able to retain a loyal customer for a long time, this will feed acquisition naturally through referrals. Make sure to encourage referrals from your loyal customers by rewarding them for referrals.

Measure your Retention Strategy

Your Repeat Customer Rate is the number 1 thing to monitor to see if your retention strategies are being effective. Shopify will calculate this for you in your dashboard, but if you’re using Woocommerce or another CMS, use this quick equation to establish your Customer Retention Rate:

# of Customers Who Purchased More than 1x

————————————————————————————————————

# of Unique Customers

 

Next, you’ll want to manage your AOV, or average order value. Calculate it thusly:

 

Yearly Revenue

————————————————————————————————————

# of Orders Your Store Processed

 

Lastly, calculate your Customer Value:

Purchase Frequency x Average Order Value = Customer Value

 

If you’re in need of assistance setting up a high converting retention marketing strategy, please feel free to reach out. Forge Digital Marketing is your go-to partner to establish your ecommerce retention strategies and grow bigger than you ever thought possible!

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eCommerce
The number of online retailers is growing rapidly, thanks to the changing consumer shopping behavior. Today, we have more than 7.9 million eCommerce stores in the world. The US is home to around 2.1 million of these stores. From these numbers, you can tell that the competition is pretty stiff. That’s why B2C venture owners look for Shopify store apps to enhance the functionality of their online retail platforms. For instance, some apps can assist with email marketing or adding customer feedback. However, the number of Shopify apps in the industry can be pretty overwhelming. Each one of them claims to offer the best features for free. To some extent, we know this is not true. Check out this guide to learn more about reliable Shopify apps.

1. Shopify Email

Nearly every online business relies on email marketing to promote its operations. Shopify Email is a great app that creates an email list and oversees your campaigns. For instance, you can access the email addresses of the subscribers on your Shopify admin. What’s more, Shopify email allows you to automate branded campaigns. The app comes with in-built templates that are easy to customize. Also, you can attach your brand logo and product images to the templates. This also includes product descriptions. Shopify Email gives you free 2,500 emails every month. Users then pay $1 for every 1,000 emails sent on top of this threshold. After sending the emails, you can track results for various parameters, such as clicks, opens, and purchases.

2. Get Oberlo App from Shopify Store

Does your business rely on B2B supplies to fulfill consumer needs? If so, the Oberlo app shouldn’t miss in your Shopify design. This app allows you to search multiple B2B suppliers and add them to your Shopify store. There’s more than that. You don’t have to handle products from other suppliers when selling them to your customers. Instead, you can dropship the product, and the supplier sends it directly to the consumer. Doesn’t that sound convenient?

3. TikTok Shopify App

Every internet owner knows that TikTok is the next biggest thing in social media. In fact, TikTok is number six in the apps with the highest consumer spending globally. For this reason, you would want to get the TikTok Shopify app to stimulate sales. With this app, you can have a greater reach to the millennial generation. The app is relatively easy to use, especially when creating ad videos. Even better, you can track the results of your marketing campaigns. On top of that, you’ll get a free ad credit in your account. You can use this credit to set up your first ad campaign and observe if the results are worth more investment.

4. Shopify Local Delivery

Generally, the majority of the consumers who shop online prefer direct deliveries to their local addresses. It can either be truck-side pickup or door delivery. Either way, your business should leverage this trend as much as possible to enhance customer experience. Shopify Local Delivery can help you achieve this. Even better, the app is free for all businesses, whether small or big. All you need to do is input the delivery addresses and charges for the Shopify admin. The app has several features that enhance the overall shopping experience. This includes the ability to optimize delivery routes and real-time push notifications. All these ensure you have timely updates on the order status.

5. Promo.com

Videos are increasingly becoming a vital tool for digital marketing. Videos are easy to create and have the potential to reach a bigger audience. Moreover, videos are easy to share across multiple social media platforms. Even better, you don’t have to pay anyone to create your videos. Promo.com gives you the best experience when creating ad videos for your Shopify store. Actually, the whole process of creating videos in the app is effortless. You only need to choose the video type that matches your business needs. After that, you select the product that you wish to promote. Promo.com does the rest automatically.

6. Fancy FAQ

Some Shopify tips that work in terms of stimulating sales include enhancing customer experience. For instance, customers should have clarity about their concerns every time they visit your Shopify store. You can achieve that by creating an FAQ section. Fancy FAQ app is a go-to option for stores that want to create user-friendly FAQ pages. With this app, you can boost your store’s credibility by giving instant answers to what the average consumer wants to know. This will increase sales in the long haul.

7. Advoz

Social media marketing is critical when it comes to running an online store. However, implementing and managing social media campaigns can be pretty challenging, especially if it’s your first time. Instead of outsourcing to a third party, you can leverage the Advoz app. Advoz app gives you access to certified digital marketing pros who can help optimize your social media campaigns. This saves you the time you would waste scouting for freelancers to do the same job. Also, you don’t risk working with a rookie. Professionals on Advoz can help you create custom ads for various social media channels. This includes Facebook, Instagram, and even Google. This gives you access to high-level leads that can turn into paying customers in your store.

8. BetterReplay

Do you worry about leads that never convert to paying customers on your Shopify website? Well, maybe it’s because the site is not that intuitive for many shoppers. BetterReplay app can help you observe the pages that consumers find hard to navigate on your site. With up to 5,000 recording sessions per month, you’ll have a more in-depth insight into the kind of experience your customers have. This can help you know the site’s areas that need improvement, whether it’s the contact form or the drop-down menu.

Enhance the Functionality of Your Shopify Store

The more functional your Shopify store is, the more you’ll get out of your business. Similarly, enhanced customer experience translates to more shoppers and revenues. Find the best apps featured on this guide that can help you achieve all these overarching business goals. Contact us today for digital marketing services that can help you realize all the benefits of Shopify.
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eCommerce, Website Design & Development
It is estimated that there are between 12 to 24 million online stores currently in operation. Even established retailers are switching from brick-and-mortar stores to web-based platforms. So how do you harness that potential, while keeping up with the competition? One way is to build the best store possible and to do that you have two main choices. Read on as we settle the WooCommerce vs. Shopify debate.

Ease of Use

With Woocommerce comes flexibility. This is because it runs on the WordPress platform, and this is the hallmark of this content management system. However, that also means more complications. One of the main Shopify benefits is that it is extremely easy to use, though at the cost of being more restrictive. The platform will take care of hosting, guide you through the whole set up and let you test the store before publishing. In fact, everything is fairly easy to do and you don’t need any prior technical capabilities. For ease of use, Shopify will come out on top. It is definitely recommended for first-time users or those without any technical knowledge.

Designs and Themes

Both WooCommerce and Shopify have a number of designs that make your website look stylish and professional. In addition, all of them are user-friendly and easy to navigate. This is vital to increase conversions on your store. WooCommerce comes with an entry-level theme named Storefront. From here, you can customize and upgrade your theme to your own wishes. There are hundreds of designers creating WooCommerce storefronts for a custom experience, not even counting the modifications you can make yourself. Once again, this does come with the caveat that you may need some technical ability. As independent designers can make them for WooCommerce, it does mean the quality of them varies. At the very least, you need a design that is mobile-friendly. The Shopify website designer is much more streamlined in terms of how many themes you can choose. Including premium paid options, you can find just over 1000. This means you do risk having a shop front that looks the same as many others. The plus point is that they are all created to a very high standard. Even the free themes will be functional and responsive. You may not get the choice, but you do have the quality.

Cost

When you start out designing a website, the cost can be an important factor. As well as the start-up and monthly fees, there are a number of add ons that may push up the price of your online store. Shopify has a basic plan that starts at $29 a month. This can be upgraded to the Shopify plan at $79 a month with more features. The advanced plan, for much larger stores, is $299 per month. To start with WooCommerce, you will first need to buy hosting, a domain name, and an SSL certificate. A domain name costs around $14 a year, and this may also be something you want for your Shopify store. An SSL certificate costs around 70$ per year. Your hosting can vary in price but can be bought for as little as $4 a month. Both of these are included in Shopify plans as part of your monthly fee. One way to keep these hosting costs down is to opt for a company that does specific WooCommerce hosting. They will be able to combine the costs into one package, lowering your overall price.

Sales Features

There is more to your website than just being able to sell products. As you grow, you may need extra sales tools and integrations. Some may be included as standard, while some may need to be paid for separately. Shopify has an app and API store. Though the amount available are fewer than WooCommerce, it would be hard to find an item that is not covered in this range. As they are vetted by Shopify, each should work effectively and efficiently. WooCommerce has a lot more choices when it comes to integrations. You could also hire a developer to make your own unique plugin, should you have the budget and need to create something no one else has yet made. The downside is that they are often not as well-vetted, so check the reviews before buying.

Standard Features

The Shopify website designer has a number of very useful features that come as standard. Many of them require plug-ins, which may cost extra if you decide to use WooCommerce. One of these is abandoned cart recovery. If customers leave the website and return, the basket will fill with items they previously had. This can seriously improve conversions, and comes as standard on Shopify. Another feature is multichannel selling. This allows your shop to have channels on Amazon, eBay, and Instagram. They come as standard on Shopify but will cost on WooCommerce. The final stage is shipping. Shopify has a partnership with many of the major companies such as USPS, DHL, and UPS. This can save you a lot of time and effort, instead of having to look for your own shipping methods which you may need to do on WooCommerce.

Payment Options

The more payment options you have in place, the easier it is for people to make a purchase. However, different payment options can cost. You have to work out if the value added is worth it. Shopify comes with Paypal Express Checkout as standard. For other options, Shopify payments are the best to use as you will get fees for external processors. However, this is only available in the US, UK, Canada, Australia, and New Zealand. WooCommerce adds payment through integrations. Many of the ones from major providers like Paypal and Stripe are free. Others may have added charges.

WooCommerce vs. Shopify

In the battle of WooCommerce vs. Shopify, the decision comes down to what you want. For ease of use and setup, then go for Shopify. For the ability to expand and be unique, choose WooCommerce. For all your online assistance, visit Forge Digital Marketing. We can manage all of your web needs, from its design to SEO. Click here for your free site audit and let us help you thrive in the digital economy.
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eCommerce, Email Marketing, Marketing
One of the top challenges marketers face today is innovating their marketing strategies. Other top challenges include engaging customers in real-time and creating a cohesive customer journey. Following the latest digital marketing trends could help you overcome these challenges. Here are eight important trends to consider using in 2022. Following these trends can help you get ahead of the competition. Meanwhile, you can remain relevant, attract more customers, and set your business up to grow. Don’t fall behind the times! Instead, give your digital marketing strategy the boost it needs. Discover the latest trends with this guide today.

1. Artificial Intelligence

Artificial intelligence (AI) is empowering many different digital marketing trends this year. Companies can use AI to streamline operations or automate simple tasks. Automation can save your team valuable time and energy. Instead of wasting time on simple, repetitive tasks, you can automate those tasks to boost their productivity. An increase in productivity can improve your output. Your bottom line could improve as a result. Consider using AI to personalize your email marketing strategy. You can automate emails based on specific user behaviors. For example, you can use AI for digital marketing eCommerce. If someone abandons their cart, you can automatically send them an email. The email will show consumers the specific product they forgot. You can also use automation to send customers product recommendations. AI could enhance your content creation strategy, too. Automation components of your pay-per-click (PPC) advertising strategy could save you valuable time and money as well.

2. Influencer Marketing

Consumers want to choose brands they can trust. As a result, many consumers turn to recommendations from their peers. As you explore the latest marketing trends, consider using influencer marketing this year. You can find an influencer your ideal customers already know and trust. An influencer can promote your product, service, or brand. Their recommendation could help you generate more leads and sales. Influencers already have a strong following of loyal consumers who trust their recommendations. You can leverage their existing reach and brand trust. Consumers might feel more inclined to trust your brand as a result. Consider using influencer marketing as part of your social media marketing strategy this year.

3. Chatbots

Some of these digital marketing trends go hand-in-hand. For example, the growth of artificial intelligence created new improvements for chatbot marketing. Chatbots and virtual assistants allow businesses to automate their customer service. Automation can ensure consumers receive the help they need, when they need it. They no longer have to remain on hold for help from a support agent. You can use chatbots on your website, social media accounts, or other platforms to handle customer inquiries. Consider automating a chatbot to answer frequently asked questions. If the consumer has a more complex issue, the chatbot can direct them to an agent. Simplifying the customer’s online experience can improve their experience. You can offer them the ease and convenience they’re looking for online. Otherwise, consumers might get frustrated if they’re left to remain on hold for too long. If they struggle to find answers to their questions, they might take their business elsewhere. You can also use AI to personalize the customer’s online experience. Instead of treating consumers like a number, personalization allows you to treat them like a person. Consumers will remember their positive interactions with your business. They might tell friends and family members, allowing you to benefit from word-of-mouth marketing.

4. Personalization

About 74% of people get annoyed when website content doesn’t appeal to their interests. Consumers might leave your brand for another if you don’t personalize communications. As you start using these trends, try to personalize your overall marketing strategy. Create content and messages for distinct buyer personas. Show consumers you understand their unique wants, needs, and pain points. You might have an easier time connecting with customers on an emotional level. Personalizing could improve your marketing strategy by generating eight times the ROI. It could lift sales by 10% as well.

5. Shoppable Posts

If you want to enhance your social media marketing strategy this year, consider creating shoppable posts. Consumers want an easy, convenient, fast online experience. Shoppable posts can improve your digital marketing eCommerce strategy. Consumers can make a purchase straight from social media platforms like Instagram. They won’t have to visit your website, find the product, and waste valuable time. Instead, shoppable posts streamline the experience. You could generate more sales as a result.

6. Hybrid Events

The pandemic forced businesses to close and follow social distancing requirements. In response, more marketers hosted virtual events to reach customers online. Today, virtual events are still an effective way to engage customers in real-time. Now that businesses are opening back up, you can still use virtual events to engage and attract customers. Instead of remaining completely virtual, however, more businesses are creating hybrid events. Hybrid events will allow you to engage customers online and in person. You can still reach consumers who prefer to interact from the comfort of their own homes. Meanwhile, you can also cater to audiences who prefer in-person interactions. You can use technology like AR and VR to create an immersive experience for customers, too.

7. High-Quality Content

One of the benefits of digital marketing is its ability to demonstrate your experience and expertise. Demonstrating your expertise could help brand trust grow. Consumers might feel more confident in shopping from your brand as a result. To demonstrate your expertise, consider updating your content marketing strategy. Create blog posts that provide consumers with helpful advice and tips. They’ll start to rely on you for help in the future.

8. Cookie Alternatives

Consumers want greater privacy protection and more control over their data. As a result, Google announced a plan to phase out support for third-party cookies. You might need to gather and exploit first-party data in the future as a result. You can use tools like FLoC and Google’s Privacy Sandbox to accomplish your personalization goals instead.

Set for Success: 8 Essential Digital Marketing Trends for 2022

Following the latest digital marketing trends can help you stand out from the competition online. You can improve your marketing strategy and start reaching more customers. As you expand your reach, you can generate more leads and sales. Set your business up for success by following these trends today! Need help leveling up your marketing strategy? We can lend a hand. Contact us today to get started. ecommerce marketing service
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