2021 has been showing itself to be very different from 2020, generally speaking as well as from an ecommerce, marketing perspective. With more individuals pursuing their own small businesses and relying heavily on digital strategies to market online companies, the social media space is becoming more saturated. Here are 5 ways you can stand out from the digital marketing crowd with marketing your company on social media.
Understand Who’s Seeing Your Content
Whether your company is brand new, or you’ve been established for a few years, knowing your audience inside and out is crucial in navigating the social media marketing space. Creating a specific buyer persona, asking your audience questions (like using Instagram Story’s ‘Poll’ or ‘Question’ functions), pulling analytical data from your posts or Google ads, and researching the audience of similar companies are all strong ways to ensure that the content you are producing is going to resonate with your target and actual audience.
Additionally, understand that your audience is more than just an Instagram handle commenting on your post. Your audience are people living in a global pandemic, in a time of increased racial and social unrest, and navigating the world in their gender/racial/disability intersections. Creating non-ad content, being genuine in your engagements into social topics, making your content accessible, and finding ways to understand things outside the scope of your own identity will allow your content room to reach many more individuals.
Know the Ins and Outs of Where You’re Posting
Social platforms have been changing as well. Instagram’s algorithm has been adjusted, as well as the setup of the app’s navigation–placing the shop features on the bottom toolbar, expressing the importance of ecommerce businesses. Tiktok remains a powerhouse of a social app, doing wonders for quick product promotion and musical artists’ visibility, and is launching a more accessible Tiktok Ads function. Outside of the app features, the cultures of these apps differ greatly. For example, while traditional ad-type posts might do well on Facebook, keeping that post format for a platform like Twitter could cause it to not do as well. Conversely, utilizing the ‘thread’ function on Twitter, you’d be able to keep the original tweet light, while adding ad information to the first reply so it is still seen. Understanding these platform differences can boost your marketing return in these places.
Skip the Hiatus
Your audience is on their social app of choice everyday–so why aren’t you posting everyday? Posting everyday, even if just on Twitter fleets or Instagram stories, will keep your company’s name in your audience’s eye constantly. This, in turn, will make your community engagement higher (i.e. responding to direct messages, comments, liking content within your niche), and will give your content a fighting chance.
Keep Your Finger on the Pulse
While you’re on social media posting everyday, you’ll in turn be tuned-in to very current social trends. In 2021, most trending challenges and topics have origins in either Twitter or Tiktok. Then, within 1-2 weeks, if it really has traction, it will make its way to Instagram, then Facebook. Being on social media platforms consistently keeps you in the loop of what’s happening in the social world and how your company’s social marketing strategy can fit into it.
Influencer marketing is one of the best social media marketing tools you can have in your arsenal, especially in 2021. Influencer marketing can help your company by:
Since the very first lockdown, more and more influencer moguls have been on the rise and growing their audience to work with brands of all sizes. Now more than ever is there a plethora of micro and macro influencers to partner with in promoting your company.
- Widening your actual audience
- Establishing and legitimizing your brand
- Providing genuine, natural-looking content
- Driving consumers directly to your site
Moving Forward on Social Media in 2021
With the fast-changing world that the global pandemic and other crises brought upon us, social media is also changing often and quickly. Using these strategies are your best resource toward staying ahead of the social media marketing curve.
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